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Frequent Asked Questions
Do I have to pay for return shipping?
Yes. Return shipping costs are the customer’s responsibility.
Are there any items that cannot be returned?
Yes. Sale items cannot be returned.
How do I initiate a return?
To start a return, please contact us at switvault@outlook.com with your order number and the reason for your return. We will guide you through the next steps.
What is your return policy?
We accept returns within 10 days after delivery. Items must be unused, in their original condition, and in the original packaging.
When will my credit card be charged for my order?
Your card will be charged as soon as your payment is completed at checkout.